Effective Date: January 25, 2026

NOVOFRAME Medya Reklamcılık Ticaret Limited Şirketi (referred to as “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://novoframemedya.com/ (the “Website”), and interact with our creative media, advertising, and production services. Please read this policy carefully to understand how your personal data will be treated.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, company name, job title, and other contact details you provide when filling out forms on our Website or contacting us directly.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, device type, operating system, and usage data collected automatically when you navigate our Website via cookies and similar tracking technologies.

  • Project and Brand Information: Details about your business, marketing goals, campaign requirements, creative preferences, social media account details (where necessary for service delivery), and feedback you provide when discussing potential or ongoing projects.

2. How We Use Your Information

We use the information we collect for the following specific purposes:

  • To provide and deliver our services: We use your information to communicate with you regarding project briefs, produce creative content, manage social media channels (if contracted), and deliver final assets.

  • To respond to inquiries: To respond to your questions, quote requests, and provide support.

  • To process transactions: To manage client accounts, issue invoices, and process payments for services rendered.

  • To enhance the user experience: We use technical data to improve the functionality, design, and content of our Website to better serve our visitors.

  • To send marketing communications: If you have opted in, we may send you newsletters, case studies, and updates about our creative services and agency news. You can opt out at any time.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and collect information about how visitors use our site. Cookies are small text files stored on your device that help us understand your preferences, improve our content, and monitor our Website’s performance (e.g., via Google Analytics). You can modify your browser settings to refuse cookies, but please note that this may limit some features of our Website.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

  • Trusted Service Providers: We may share necessary data with third-party service providers who assist us in operating our business. This includes hosting providers, project management tools, payment processors, and email marketing platforms. These providers are bound by confidentiality agreements and are permitted to use your information only to provide services to us.

  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of NOVOFRAME Medya, our clients, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.

  • Correction: The right to request correction of inaccurate or incomplete personal data.

  • Deletion: The right to request the deletion of your personal data, subject to certain legal retention obligations.

  • Objection to Processing: The right to object to our processing of your personal data in certain circumstances.

  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in the emails we send or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in Section 10.

7. International Data Transfers

Our headquarters and primary operations are located in Türkiye. If you are accessing our Website or services from outside Türkiye, please be aware that your information may be transferred to, stored, and processed in Türkiye or other countries where our servers or service providers are located. By using our services, you acknowledge and consent to the transfer of your data to jurisdictions that may have different data protection laws than your country of residence.

8. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media platforms like Instagram or YouTube) that are not operated or controlled by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

NOVOFRAME Medya Reklamcılık Ticaret Limited Şirketi Address: Maslak Mah. Saat Sk. Spine Tower No: 5 İç Kapı No: 28, Sarıyer / İstanbul, Türkiye Email: info@novoframemedya.com